Select below the instructions for using the bot and / or answers to frequently asked questions for the bot manual.
Guide
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Write to personal messages command
/start
(button «Start»). Keyboard will appear with amazing features. - Telegram ID - your personal account ID in Telegram which assigned upon registration
- CastleCoin balance. CastleCoin is the currency of the bot. You can take part in game events that are available in the bot: Fancy Puzzle and Homecoming. Details of paid services can be found on this page.
- Open menu , press button «Buy CastleCoin».
- You can replenish the balance in different ways: self-transfer (card to card), auto payment service UMoney и QIWI (available from players from Russian Federation), international payment service @donate.
- On random days, we share a promo code that gives a 20% discount on the purchase of CastleCoin. Subscribe @letsplaycastleclash and follow the news about the launch of promo codes
- Refunds are possible only if you did not use our paid services during the current Promotions.
- Refunds can only be made to the account from which the payment was made.
#2.1
Buying CastleCoins
#2.2
CastleCoin promo code
#2.3
Refund
You can cancel your subscription within 7 days after purchasing the plan.
Contact us via @CCletsplay_bot, providing a check and the date of payment.
Note:
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#3.1 Get Free TrialsA week before the end of the Event, players can take advantage of free attempts (5/5). This is announced in advance on the channel. @letsplaycastleclash.
- Open the Homecoming page in the game >> press and hold the code to copy.
- @cc_puzzle_bot >> menu >> «Homecoming».
- Send your code >> "Use free attempts". After successful processing, the bot will notify you of the completion.
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#3.2 Receiving awards
- Open the Homecoming page in the game >> press and hold the code to copy.
- @cc_puzzle_bot >> menu >> «Homecoming».
- Send code >> Tap the 10 or 15 button to choose the number of accounts to invite and get rewards >> wait for receipt of awards by mail
Note- In-game mail has a limit of 60 slots, collect the reward in a timely manner after the first code entry. CastleCoin will not be refunded to the balance in case of loss of Rewards.
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- Menu >> «Fancy puzzle».
- Press the «Activate access to Fancy Puzzle» >> «Confirm purchase».
- Fine! You now have the Mysterious Puzzle activated. Enjoy using.
Note- On one game account, you can take up to 30 Fragments per share on the rules of the Event.
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- Open the page the Big Bargainer in game >> copy the item code
- @cc_puzzle_bot >> menu >> «Big Bargainer».
- Send the item code and wait for a notification that the code has been processed. Processing one code will take no more than 1 minute. There may be delays due to queues.
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- Open any Hero in the Altar of Heroes >> under the Hero is the blue “Recommendation” button, click.
- You will be redirected to a browser page. Copy the link from the address bar.
- @cc_puzzle_bot >> menu >> «Big Bargainer».
- Fine! Your link has been added.
Answers
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Attempts were deducted after sending the code, and the Rewards were not received by mail
- Invalid code: The correct code consists of 8 characters, is written in English and contains the characters 0-9 and A-F, updated every promotion.
- Queue: each code is processed in turn.
- IGG Servers: rewards are delayed. If "records" writes the number of invited accounts, but the rewards did not come, you should contact the technical support of the game, writing to them to send the rewards.
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Bot gives empty codes
- Codes ended: contact support @CCletsplay_bot, let us know so we can farm them.
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Sent the code to the bot, but the Rewards do not come
- Queue: each code is processed in turn.
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I want to send a link to the bot, but I'm afraid for my game account
- The unique key (signed key) is available only to you. It is forbidden to give this key to third parties, except for our bot.
- Sessions of each key are valid for up to two weeks, after which a new key is generated
- We use your unique key (signed key) and IGG ID as part of the provision of services. The bot cannot do anything on your Account, and is not included in the game itself. The bot only needs access to the Game Events, and the Events are not related to the game in any way.
Other
The Castle Clash Players Club is a resource that tells about all the news, insiders in the world of Castle Clash.
We collaborated with IGG RU, were the link between the players and the company's employees. Passed bugs about the game, suggestions and much more...
For this, the official chat in Telegram was used along with IGG.
In the summer of 2020, the community was closed. Some time later, we returned, in December we launched a new project with a bot to make it easier for the players by participating in various events of the game.
We collaborated with IGG RU, were the link between the players and the company's employees. Passed bugs about the game, suggestions and much more...
For this, the official chat in Telegram was used along with IGG.
In the summer of 2020, the community was closed. Some time later, we returned, in December we launched a new project with a bot to make it easier for the players by participating in various events of the game.
Yes! The bot is absolutely safe. We do not require data from you (Gmail, IGG Account and passwords).
Be sure to read Privacy Policy and Terms of Service.
We have magic happening, and the player receives the Reward on his account.
Your game account cannot be banned because it does not violate the TOS of the game.
We have magic happening, and the player receives the Reward on his account.
Your game account cannot be banned because it does not violate the TOS of the game.